Shipping policy – Just Riding

Shipping policy

Just Riding ships all products within the EU by GLS, International orders are shipped by DHL. Stock items are shipped out immediately if you are located in the EU then you can expect to receive your item within 2 to 3 days, if you are in North America then 3 to 5 days, the rest of the world 5 to 7 days.

If your item requires ordering in we will always notify you and give you the option of a refund or choose to wait, we hold over half a million in stock in our warehouse, but we do not have every single possible size for example in the case of riding boots they are produced in Italy and delivered to us within 4 weeks, sometimes sooner.

Any custom product for example an Equiline show jacket with custom colours will take up to 6 weeks for Equiline to produce, once received by our store we ship it out express the the same day.

You will always be informed of lead times and kept updated along the way by our customer service staff who have been working with Just Riding for many years and have extensive experience with all the brands we offer.

You can view our modest shipping rates here.