Support for you... Just Riding is partnered with DHL Express and GLS. All International parcels are shipped with DHL and European with GLS. If you need to return your item click the returns & refunds image below and follow the instructions. If you need personalised support click on Live Chat and speak to one of our trained members of staff. See the about us page for store open hours. We have two freephone numbers for your convenience 0800 014 8882 or US toll free 1 877 253 5182